Integrated Apps and Services
Link multiple platforms to your WhatsApp Inbox via our Integration API
The single API connection limitation of the WhatsApp Business API can restrict users and developers from simultaneously linking their WhatsApp Inbox to multiple endpoints or applications.
For instance, connecting your WhatsApp Inbox to a booking system, chatbot, and CRM simultaneously can be challenging with the WhatsApp Business API alone. To address this, we developed the Integration API, enabling multiple simultaneous connections with various applications.
The WhatsApp Integration API enhances the Business API, facilitating simultaneous connections between your inbox and multiple apps.
Consider a scenario where a chatbot greets users, their contact details are logged in your CRM, and they can make bookings through chat. Achieving this simultaneously isn’t possible with just the WhatsApp API.
ChatGo’s WhatsApp Integration API is the key connector that links the official API to multiple applications.
Achieve simultaneous integration between WhatsApp and various applications.
Grant multiple users the ability to send and receive messages on your WhatsApp Business account.
Instant deeplinking to navigate directly into message threads.
Simultaneous connections between WhatsApp and multiple apps
Multi-user access to sending and receiving of your WhatsApp Business account messages
Deeplinking into message threads Deeplinking into message threads.
Simultaneous connections between WhatsApp and multiple apps
Multi-user access to sending and receiving of your WhatsApp Business account messages
Deeplinking into message threads Deeplinking into message threads.
Simultaneous connections between WhatsApp and multiple apps
Multi-user access to sending and receiving of your WhatsApp Business account messages
Deeplinking into message threads Deeplinking into message threads.
Use the rule engine to assign conversations to either an agent or a bot. The WhatsApp Integration API distributes webhooks to configured recipient users by communicating with the rule engine, ensuring each message reaches the correct user.
Utilize your own Rule Engine or the default one to assign messages based on tags. For instance, set the rule engine to send new messages to a bot, which then filters spam and tags those requiring an agent’s attention.
Manage integrations such as HubSpot, Google contacts, and Zapier via the plugins section in the Admin panel or your dashboard. Easily set up these integrations with our intuitive front-end interface.
Each WhatsApp number has its own dedicated database with a 1.5 million message limit. It includes a search index for up to 1.5 million messages, eliminating the need for external search solutions unless exceeding this threshold.
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Enhance your WhatsApp Business API’s capabilities with simultaneous connections to multiple applications
