Find out how to employ the WhatsApp Business API to integrate WhatsApp into your customer service and CRM systems.
Comprehensive Solutions
Leverage the WhatsApp Business API for efficient text-based communication.
Advanced WhatsApp Business API
Unlike the WhatsApp Business application, the WhatsApp Business API is a backend programming interface. It facilitates the transfer of data, including messages, media, and contact information, from WhatsApp to another user-selected application.
What does this mean for my business?
The WhatsApp API serves as a programming interface, empowering businesses to register contacts, manage WhatsApp messages via custom interfaces, and integrate with CRM, ticketing, and sales systems. It supports automated message forwarding to platforms like HubSpot and enables multiple agents to manage messages from a single WhatsApp number.
How to Operate the WhatsApp Business API
Once you have the WhatsApp Business API from a provider, you can integrate WhatsApp with a customized messaging interface using the API token or key. Large companies may develop their own interfaces, but if you don’t have the resources, you can obtain a messaging interface from vendors like chatgo .
Partnering with an ISV such as ChatGo lets you skip development and coding, providing access to a team inbox and integration API. Watch the video and read the section below to understand the differences between the WhatsApp Business API and ChatGo’s integration API.
Watch the Video
Mechanics of the API Connection
This brief summary explains the WhatsApp Business API and ChatGO Integration API, illustrating the potential results from their combined utilization.
Connecting WhatsApp Business API to ChatGo
Once you’ve completed business verification and acquired your WhatsApp Business API, linking it to ChatGo is simple. Create an account, enter the API token, and grant access to the ChatGo web inbox for you and your team. Easily integrate with apps like HubSpot and set up automation flows via the ChatGo dashboard. Further feature details are in the next section.
ChatGo's Highlights
ChatGo offers a user interface enabling unlimited users to access WhatsApp business conversations across multiple devices. Like WhatsApp Web, it allows sending messages, attachments, voice notes, and templates. Additionally, you can limit chats to certain users or groups and append extra information to conversations.
Benefit from an officially recognized and integral connection to META systems. This integration facilitates smooth and reliable access to META platforms, improving your business’s operational efficiency and connectivity.
Connect to powerful automation tools like Zapier and Make, enabling integration with countless systems. These tools facilitate seamless workflows, allowing your business to connect, automate, and optimize processes across various platforms effortlessly.
Kick Off Today
Interested in integrating ChatGo with the WhatsApp Business API?
Get in touch for a demo or a free quote!
